Commercial ice cream and gelato makers cover the working span from countertop batch freezers to floor-mounted production lines. Hospitality Connect stocks gelato batch freezers and soft-serve machines from Carpigiani, Bras, Taylor and Anvil — across 1L bench batch makers, 5–10L production batch freezers and twin-flavour soft-serve countertops.
Types of ice cream and gelato makers
- Bench batch freezers (1–4L): Compressor-driven self-cooling units for cafe and small gelateria use; produce 4–6 batches per hour.
- Production batch freezers (5–15L): Floor-mounted vertical batch machines for gelaterias and ice cream makers; cylindrical chamber, 8–12 batches per shift.
- Soft-serve countertops: Single- or twin-flavour, gravity-feed; the standard for cafes, kiosks and quick-service.
- Floor-standing soft-serve: High-volume soft-serve and frozen yogurt machines for ice cream shops and dessert bars.
- Pasteuriser and ageing combos: Multi-stage units that pasteurise, age and freeze gelato base — production-scale.
Sizing for your venue
Match capacity to peak service. A 1L batch maker covers a cafe with 30–50 daily ice cream sales; 5L production for a gelateria pushing 200+ scoops per day; soft-serve countertop pumps roughly 35–60 cones per hour per spout. Confirm overrun rate (the air added during freezing) — gelato traditionally runs 25–35% overrun for dense texture; commercial soft-serve runs 50–80%. Bigger overrun = more cone-hours per kg of base.
Range highlights and operating notes
- Power: Bench units run 10–15A 240V; production batch freezers and floor soft-serve typically need 20A or three-phase.
- Water-cooled vs air-cooled: Water-cooled handles AU summer heat better in tight venues; air-cooled is simpler to install.
- Cleaning frequency: Daily strip-and-sanitise on dairy products is the AU food-safety standard.
- Drainage: Floor soft-serve machines need a drain tray with floor-waste connection.
- Ambient effects: Machines run hotter in 30°C+ kitchens; clearances at 100–150mm minimum.
Specifier checklist for a gelato or soft-serve setup: pasteurisation requirement (some councils require pasteurised base; check local rules), water-cooled vs air-cooled compressor (water-cooled handles AU summer better in tight venues), three-phase or single-phase supply, and daily clean-down protocol time. Most modern machines run a CIP (clean-in-place) cycle that takes 30–45 minutes daily; budget the staff time. Stock spare scraper blades and gaskets — they wear and need replacing every 6–12 months. Schedule a service technician visit annually for compressor refrigerant check and electronic calibration. Lead-time note: gelato production batch freezers and floor soft-serve are typically a 6–10 week lead time from order to commissioning, including refrigerant gas charging on site. Don't promise a launch date until you have machine ETA confirmed in writing from the importer.
Pair with
Build a complete dessert program with gelato display cabinets, blenders for milkshake work and commercial blast chiller for shock-freezing experimental flavours.