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Frequently Asked Questions

Does the PW1C need an extraction canopy?

No external extraction canopy is required, subject to adequate general ventilation. Full details and certification are available on request.

What water supply does it need?

Cold water under 25 °C at 100–500 kPa and 10 L a minute, plus a 65 °C hot water connection used for fill only.

How many trays does it hold?

The adjustable rail and tine bar holds up to 8 trays, from 18 in to 1/1 GN.

What power does it need?

Three phase 400–415 V at 15 A (10.5 kW) or 25 A (18 kW). It is hard-wired, with no plug or lead supplied.

How long are the cycles?

2, 4 and 6 minutes.

What is included?

Two 500 mm dish racks, a 500 mm cup rack, a cutlery container and a connection kit with water, drain and chemical hoses.

Does the PW1C need treated water?

Water quality affects results and machine life. The sheet sets limits of pH 7–8 and TDS up to 135, with maximums for chloride, sulphate, iron and chlorine; we can advise on a filter or softener if your supply is outside them.

Testimonials

Hospitality Connect
Mark Nguyen

Mark Nguyen

Pho & Co Kitchen

"Smooth from start to finish. Hospitality Connect helped us fit out our new kitchen without a hitch. Super reliable"

Hospitality Connect
Leo Santoro

Leo Santoro

Santoro’s Pizza & Pasta

"Fast delivery, solid equipment, and genuine support from day one. Glad we chose a local supplier like Bernice’s team."

Hospitality Connect
Amanda Torres

Amanda Torres

Hillside Catering Services

"Fast delivery, solid equipment, and genuine support from day one. Glad we chose a local supplier like Bernice’s team."

Hospitality Connect
Dylan McCarthy

Dylan McCarthy

The Bell & Whistle Pub

"Top-notch glassware at a great price — makes all the difference when serving pints. Fast delivery and solid advice from the Bernice too."

Premium Service

Nationwide Shipping

Nationwide Shipping

We deliver Australia-wide using trusted carriers. Shipping times and costs vary.

Returns Available

Returns Available

We accept returns on eligible products in unused condition. Terms and return fees apply.

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Our Process

From the moment you enquire to the moment your equipment arrives, we make the process simple, transparent, and reliable. Take a closer look at how we ensure quality, speed, and service at every stage.

Quality Brands & Products
1.

Quality Brands & Products

We only sell trusted, commercial-grade equipment — tested for performance and matched with accurate specifications you can rely on.

Easy Ordering Process
2.

Easy Ordering Process

From quote to checkout, our process is simple, clear, and supported by a knowledgeable team ready to assist at every step.

Real Stock, Ready to Go
3.

Real Stock, Ready to Go

What you see is what we have. Our website displays live stock levels, so you can order with confidence and avoid delays.

Reliable Delivery, Nationwide
4.

Reliable Delivery, Nationwide

We dispatch daily and work with trusted freight partners to ensure your equipment arrives safely and on time.