Thermoplan Super-automatic Espresso Machine BW4 CTM & CTMRL (TWINTOWER)
Thermoplan Super-automatic Espresso Machine BW4 CTM & CTMRL (TWINTOWER)
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Shipping & Delivery Information
Shipping & Delivery Information
Once your order has been processed and payment confirmed, we aim to dispatch your items within 1–3 business days. Please note we do not operate on weekends.
Delivery Schedule:
We deliver Monday to Friday during standard business hours only. Delivery times depend on both your location and the warehouse location of the product.
Estimated Delivery Times (after dispatch):
- Brisbane, Sydney, Melbourne (Metro): 2–5 business days
- Gold Coast, Sunshine Coast, Northern Rivers, Adelaide, Wollongong, Newcastle: 2–7 business days
- Perth, Hobart: 5–10 business days
- Other areas: 5–14 business days
Please be aware that while we work closely with our suppliers and couriers, delivery times are estimates and not guaranteed. Delays may occasionally occur due to warehousing backlogs or courier issues.
Warranty & Returns
Warranty & Returns
The warranty for each product is listed in the product description above.
If it’s not listed or you have any questions, please contact our customer support team.
Before placing your order, please take a moment to review the following:
- Warranty Information
- Returns & Exchanges Policy
These terms outline your rights and responsibilities regarding warranty coverage and product returns.
Detailed Summary
Detailed Summary
Thermoplan Super-automatic Espresso Machine BW4 CTM & CTMRL (TWINTOWER)
The BW4 CTM & CTMRL (TWINTOWER) is a Thermoplan Black&White4 super-automatic espresso machine, built in Weggis, Switzerland and supplied through Hospitality Connect. The Black&White4 platform is designed for medium to high daily demand of up to 500 cups, and is used in restaurants, hotels, catering, bakeries, convenience stores and quick service restaurants.
Specifications
- Brand: Thermoplan Black&White4 - supplied
- Product Type: Super-automatic espresso machine
- Configuration: TwinTower - two CTM machines conjoined by a shared 9L milk fridge
- Grinders & Hoppers: Four ceramic grinders, four 1.7kg bean hoppers
- Milk System: Dual milk system, hot and cold milk foam
- Refrigeration: Shared 9 litre milk fridge
- Output Capacity: Up to 500 cups per day (medium to high demand)
- Hourly Output: Up to 240 espresso, 200 coffee, 140 cappuccino, 120 tea or 80 chocolate drinks per hour
- Display: 10" touch display
- Electrical Connection: 1 phase 220-240V 50-60Hz, 5800-7100W, 32A; or 3 phase 380-415V, 5800-7100W, 3 x 16A
- Water Connection: 3/8" G, 2-4 bar supply pressure
- Dimensions: See Thermoplan data sheet - not published in available sources
- Feet Height: 57mm standard, 87mm optional; four-sided cover base available
- Grind Control: ISQ (Intelligent Shot Quality) - adjusts the grinder automatically to hold the espresso recipe
- Cleaning: Daily automated cleaning cycle
- Telemetry: Thermoplan Connect remote monitoring
- Security: Lockable bean hoppers and lockable drawer
- Origin: Made in Weggis, Switzerland, using 100% renewable energy
- Warranty: Confirm current warranty term before ordering
Features
- Two CTM2P Espresso machines conjoined by 9L milk fridge
- Dual milk system
- Four 1.7kg hoppers
- Four ceramic grinders
- World class cold and hot milk foam
- ISQ automatically adjusts grinders to automatically maintain your espresso recipe without requiring intervention
- Daily automated cleaning cycle
- Thermoplan Connect telemetry system
- Lockable bean hoppers and lockable draws
- 10" inch touch display
Installation & Site Requirements
- Commercial installation required - electrical, mains water and drainage
- Single phase 32A or three phase 3 x 16A supply - confirm switchboard capacity before ordering
- Mains water connection 3/8" G at 2-4 bar; water filtration strongly recommended
- Two machines - allow double the counter width and confirm electrical capacity for both towers
- Allow clearance above the machine for hopper filling and servicing
Why Buy From Hospitality Connect
- Genuine Thermoplan equipment, Swiss engineered and built
- Australian parts, service and training support
- Thermoplan Connect telemetry for remote monitoring and proactive servicing
Specifications
Specifications
| Brand: Thermoplan | |
|---|---|
| Configuration: TwinTower - two CTM machines conjoined by a shared 9L milk fridge | |
| Grinders & Hoppers: Four ceramic grinders, four 1.7kg bean hoppers | |
| Output Capacity: Up to 500 cups per day (medium to high demand) | |
| Electrical Connection: 1 phase 220-240V 50-60Hz, 5800-7100W, 32A; or 3 phase 380-415V, 5800-7100W, 3 x 16A | |
| Refrigeration: Shared 9 litre milk fridge | |
| Milk System: Dual milk system, hot and cold milk foam | |
| Display: 10" touch display |
Frequently Asked Questions
Testimonials
Mark Nguyen
"Smooth from start to finish. Hospitality Connect helped us fit out our new kitchen without a hitch. Super reliable"
Leo Santoro
"Fast delivery, solid equipment, and genuine support from day one. Glad we chose a local supplier like Bernice’s team."
Amanda Torres
"Fast delivery, solid equipment, and genuine support from day one. Glad we chose a local supplier like Bernice’s team."
Dylan McCarthy
"Top-notch glassware at a great price — makes all the difference when serving pints. Fast delivery and solid advice from the Bernice too."
Premium Service
Nationwide Shipping
We deliver Australia-wide using trusted carriers. Shipping times and costs vary.
Returns Available
We accept returns on eligible products in unused condition. Terms and return fees apply.
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Our Process
From the moment you enquire to the moment your equipment arrives, we make the process simple, transparent, and reliable. Take a closer look at how we ensure quality, speed, and service at every stage.
Quality Brands & Products
We only sell trusted, commercial-grade equipment — tested for performance and matched with accurate specifications you can rely on.
Easy Ordering Process
From quote to checkout, our process is simple, clear, and supported by a knowledgeable team ready to assist at every step.
Real Stock, Ready to Go
What you see is what we have. Our website displays live stock levels, so you can order with confidence and avoid delays.
Reliable Delivery, Nationwide
We dispatch daily and work with trusted freight partners to ensure your equipment arrives safely and on time.
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