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Frequently Asked Questions

What trays does the TDC-5VH take?

It holds five GN 1/1 pans or five 600 x 400 mm bakery trays, spaced 75 mm apart. The chamber is 660 mm wide, 450 mm deep and 440 mm high. Pans and trays are not included, so order the size that suits your menu.

What power supply does it need?

It runs on 415V 3-phase plus neutral and draws 6.45kW. A licensed electrician needs to connect it and size the circuit and protection for your site.

Does it need a water connection and a drain?

Yes. It connects to mains drinking water through a shut-off valve at 150 to 250 kPa, and drains through a 30 mm pipe with a syphon. Tecnodom recommends a water softener to keep hardness below about 30 ppm, as scale damage is not covered by the warranty.

What is the difference between the steam, combi and convection modes?

Convection is dry, fan-forced heat from 30°C to 280°C for baking and roasting. Steam runs from 90°C to 105°C at 90 to 100% humidity for steaming vegetables and seafood. Combi mixes the two, from 30°C to 260°C with up to 90% humidity, which keeps roasts moist while they colour.

How do you clean it?

It has an automatic 4-stage wash cycle. You connect a food-safe detergent and a rinse aid to the built-in lines, and the oven washes the chamber itself. The tray supports lift out, and Tecnodom advises against high-pressure hoses on the oven.

What warranty does it come with?

It comes with 1 year parts and labour.

Testimonials

Hospitality Connect
Mark Nguyen

Mark Nguyen

Pho & Co Kitchen

"Smooth from start to finish. Hospitality Connect helped us fit out our new kitchen without a hitch. Super reliable"

Hospitality Connect
Leo Santoro

Leo Santoro

Santoro’s Pizza & Pasta

"Fast delivery, solid equipment, and genuine support from day one. Glad we chose a local supplier like Bernice’s team."

Hospitality Connect
Amanda Torres

Amanda Torres

Hillside Catering Services

"Fast delivery, solid equipment, and genuine support from day one. Glad we chose a local supplier like Bernice’s team."

Hospitality Connect
Dylan McCarthy

Dylan McCarthy

The Bell & Whistle Pub

"Top-notch glassware at a great price — makes all the difference when serving pints. Fast delivery and solid advice from the Bernice too."

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