KEN HOM Carbon Steel Wok 36cm
KEN HOM Carbon Steel Wok 36cm
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Shipping & Delivery Information
Shipping & Delivery Information
Once your order has been processed and payment confirmed, we aim to dispatch your items within 1–3 business days. Please note we do not operate on weekends.
Delivery Schedule:
We deliver Monday to Friday during standard business hours only. Delivery times depend on both your location and the warehouse location of the product.
Estimated Delivery Times (after dispatch):
- Brisbane, Sydney, Melbourne (Metro): 2–5 business days
- Gold Coast, Sunshine Coast, Northern Rivers, Adelaide, Wollongong, Newcastle: 2–7 business days
- Perth, Hobart: 5–10 business days
- Other areas: 5–14 business days
Please be aware that while we work closely with our suppliers and couriers, delivery times are estimates and not guaranteed. Delays may occasionally occur due to warehousing backlogs or courier issues.
Warranty & Returns
Warranty & Returns
The warranty for each product is listed in the product description above.
If it’s not listed or you have any questions, please contact our customer support team.
Before placing your order, please take a moment to review the following:
- Warranty Information
- Returns & Exchanges Policy
These terms outline your rights and responsibilities regarding warranty coverage and product returns.
Detailed Summary
Detailed Summary
The range has been developed to not only withstand the intense heat required for stir-fry cooking.
Features
- Traditional Chinese carbon steel seasoning wok
- In time a natural non-stick surface will develop with use
- 1.8mm gauge carbon steel
- Beech handle with hanging loop and helper handle
- Flat base to sit on any hob type including induction
- Metal tool suitable
Full Specifications
| Brand | Ken Hom |
|---|---|
| Product | Carbon Steel Wok 36cm |
| Product type | Woks |
| DKSH category | Cookware > Woks |
| Diameter | 36 cm |
| Material | Carbon steel (seasoning wok, uncoated) |
| Type | Traditional Chinese carbon steel seasoning wok |
| Body material | Carbon steel |
| Gauge | 1.8 mm carbon steel |
| Surface | Develops a natural non-stick patina with use and seasoning |
| Metal utensil safe | Yes |
| Handle | Beech wood with hanging loop |
| Helper handle | Yes |
| Cooktop compatibility | All hob types including induction |
| Base | Flat base |
| Care | Hand wash only, dry immediately and re-oil lightly to maintain the seasoning. Do not put in the dishwasher. |
| Supplier | DKSH Lifestyle & Household Australia |
| Condition | New |
| Suitable for | Commercial kitchens, Asian restaurants, cafes and caterers |
Specifications
Specifications
| Product type: Woks | |
|---|---|
| DKSH category: Cookware > Woks | |
| Diameter: 36 cm | |
| Material: Carbon steel (seasoning wok, uncoated) | |
| Type: Traditional Chinese carbon steel seasoning wok | |
| Body material: Carbon steel | |
| Gauge: 1.8 mm carbon steel | |
| Surface: Develops a natural non-stick patina with use and seasoning |
Frequently Asked Questions
Testimonials
Mark Nguyen
"Smooth from start to finish. Hospitality Connect helped us fit out our new kitchen without a hitch. Super reliable"
Leo Santoro
"Fast delivery, solid equipment, and genuine support from day one. Glad we chose a local supplier like Bernice’s team."
Amanda Torres
"Fast delivery, solid equipment, and genuine support from day one. Glad we chose a local supplier like Bernice’s team."
Dylan McCarthy
"Top-notch glassware at a great price — makes all the difference when serving pints. Fast delivery and solid advice from the Bernice too."
Premium Service
Nationwide Shipping
We deliver Australia-wide using trusted carriers. Shipping times and costs vary.
Returns Available
We accept returns on eligible products in unused condition. Terms and return fees apply.
Secure Payment
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Our Process
From the moment you enquire to the moment your equipment arrives, we make the process simple, transparent, and reliable. Take a closer look at how we ensure quality, speed, and service at every stage.
Quality Brands & Products
We only sell trusted, commercial-grade equipment — tested for performance and matched with accurate specifications you can rely on.
Easy Ordering Process
From quote to checkout, our process is simple, clear, and supported by a knowledgeable team ready to assist at every step.
Real Stock, Ready to Go
What you see is what we have. Our website displays live stock levels, so you can order with confidence and avoid delays.
Reliable Delivery, Nationwide
We dispatch daily and work with trusted freight partners to ensure your equipment arrives safely and on time.
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