DIHR Undercounter Glass, Dish & Cutlery Washer OPTIMA 400
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Shipping & Delivery Information
Shipping & Delivery Information
Once your order has been processed and payment confirmed, we aim to dispatch your items within 1–3 business days. Please note we do not operate on weekends.
Delivery Schedule:
We deliver Monday to Friday during standard business hours only. Delivery times depend on both your location and the warehouse location of the product.
Estimated Delivery Times (after dispatch):
- Brisbane, Sydney, Melbourne (Metro): 2–5 business days
- Gold Coast, Sunshine Coast, Northern Rivers, Adelaide, Wollongong, Newcastle: 2–7 business days
- Perth, Hobart: 5–10 business days
- Other areas: 5–14 business days
Please be aware that while we work closely with our suppliers and couriers, delivery times are estimates and not guaranteed. Delays may occasionally occur due to warehousing backlogs or courier issues.
Warranty & Returns
Warranty & Returns
The warranty for each product is listed in the product description above.
If it’s not listed or you have any questions, please contact our customer support team.
Before placing your order, please take a moment to review the following:
- Warranty Information
- Returns & Exchanges Policy
These terms outline your rights and responsibilities regarding warranty coverage and product returns.
Detailed Summary
Detailed Summary
The DIHR Optima 400 is a premium undercounter glass, dish and cutlery washer with a TFT colour control panel and eight wash cycles, from a quick glass wash to an intensive program. It takes a 400 x 400mm rack with 310mm clearance and can run up to 43 racks an hour on the shortest cycle.
An atmospheric boiler with rinse pump keeps rinse temperature and pressure consistent, and peristaltic detergent and rinse-aid pumps can be set straight from the control panel. Self-diagnostics and a self-cleaning cycle cut down on service calls and end-of-shift cleaning.
Key Features
- 8 wash cycles with up to 43 racks per hour
- Electronic control panel with TFT screen and multi-colour START key
- Stainless steel atmospheric boiler with rinse pump for consistent rinsing
- Peristaltic detergent and rinse-aid dispensers, dosage set from the control panel
- Self-diagnostic system and self-cleaning cycle
- Double-skin machine body and insulated door with safety switch
- 2 wash/rinse arms, built-in drain pump and non-return valve
- 3–4 litres of water per cycle; optional OS240+ reverse osmosis
Specifications
| Model | OPTIMA 400 – DIHR Undercounter Glass, Dish & Cutlery Washer |
| Capacity | 400 x 400mm rack; max glass/dish height 310mm; 43/40/30/27/27/19/19 racks per hour depending on cycle |
| Power | 3.25kW |
| Electrical Supply | Single phase 240V, 50Hz |
| Wash Cycles & Water Use | 8 cycles (*/60/90/120/90/120 – 120/170 sec); 3–4 litres per cycle |
| Dimensions (W x D x H) | 450mm W x 535mm D x 710mm H |
| Warranty & Origin | 24 months parts / 24 months labour (as listed by the Australian distributor); made in Italy |
What's Included
2 x glass baskets (400 x 400mm), 1 x saucer holder and 1 x cutlery basket.
Ideal For
Cocktail bars, wine bars, hotels and restaurants where glassware finish matters.
Commercial warewashing equipment should be installed by a licensed electrician and plumber. Delivered Australia-wide from Hospitality Connect, Penrith NSW.
Specifications
Specifications
Frequently Asked Questions
Testimonials
Mark Nguyen
"Smooth from start to finish. Hospitality Connect helped us fit out our new kitchen without a hitch. Super reliable"
Leo Santoro
"Fast delivery, solid equipment, and genuine support from day one. Glad we chose a local supplier like Bernice’s team."
Amanda Torres
"Fast delivery, solid equipment, and genuine support from day one. Glad we chose a local supplier like Bernice’s team."
Dylan McCarthy
"Top-notch glassware at a great price — makes all the difference when serving pints. Fast delivery and solid advice from the Bernice too."
Premium Service
Nationwide Shipping
We deliver Australia-wide using trusted carriers. Shipping times and costs vary.
Returns Available
We accept returns on eligible products in unused condition. Terms and return fees apply.
Secure Payment
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Our Process
From the moment you enquire to the moment your equipment arrives, we make the process simple, transparent, and reliable. Take a closer look at how we ensure quality, speed, and service at every stage.
Quality Brands & Products
We only sell trusted, commercial-grade equipment — tested for performance and matched with accurate specifications you can rely on.
Easy Ordering Process
From quote to checkout, our process is simple, clear, and supported by a knowledgeable team ready to assist at every step.
Real Stock, Ready to Go
What you see is what we have. Our website displays live stock levels, so you can order with confidence and avoid delays.
Reliable Delivery, Nationwide
We dispatch daily and work with trusted freight partners to ensure your equipment arrives safely and on time.
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