DIHR Undercounter Dish, Glass & Cutlery Washer OPTIMA 500
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Shipping & Delivery Information
Shipping & Delivery Information
Once your order has been processed and payment confirmed, we aim to dispatch your items within 1–3 business days. Please note we do not operate on weekends.
Delivery Schedule:
We deliver Monday to Friday during standard business hours only. Delivery times depend on both your location and the warehouse location of the product.
Estimated Delivery Times (after dispatch):
- Brisbane, Sydney, Melbourne (Metro): 2–5 business days
- Gold Coast, Sunshine Coast, Northern Rivers, Adelaide, Wollongong, Newcastle: 2–7 business days
- Perth, Hobart: 5–10 business days
- Other areas: 5–14 business days
Please be aware that while we work closely with our suppliers and couriers, delivery times are estimates and not guaranteed. Delays may occasionally occur due to warehousing backlogs or courier issues.
Warranty & Returns
Warranty & Returns
The warranty for each product is listed in the product description above.
If it’s not listed or you have any questions, please contact our customer support team.
Before placing your order, please take a moment to review the following:
- Warranty Information
- Returns & Exchanges Policy
These terms outline your rights and responsibilities regarding warranty coverage and product returns.
Detailed Summary
Detailed Summary
The DIHR Optima 500 is a high-spec undercounter dishwasher for kitchens that wash plates, glassware and cutlery through one machine. It takes a full 500 x 500mm rack with 340mm clearance, and eight programmable cycles cover everything from fast glass washes to heavy-soil pots and trays.
A TFT colour display, peristaltic chemical pumps adjustable from the panel, an atmospheric boiler with rinse pump and a self-cleaning cycle make it a step up from entry-level undercounter models in both wash quality and ease of use.
Key Features
- 8 wash cycles, up to 42 racks per hour
- Full 500 x 500mm rack with 340mm clearance
- TFT control panel with multi-colour START key
- Stainless steel atmospheric boiler with rinse pump
- Peristaltic detergent and rinse-aid dispensers set from the control panel
- Self-diagnostic system and self-cleaning cycle
- Double-skin body and insulated door with safety switch
- 3.5–7 litres of water per cycle; optional OS240+ reverse osmosis
Specifications
| Model | OPTIMA 500 – DIHR Undercounter Dish, Glass & Cutlery Washer |
| Capacity | 500 x 500mm rack; max glass/dish height 340mm; 42/40/30/60/40/20/10 racks per hour depending on cycle |
| Power | 6.65kW |
| Electrical Supply | Single phase 240V, 50Hz |
| Wash Cycles & Water Use | 8 cycles (*/60/90/120/60/90/180/360 sec); 3.5–7 litres per cycle |
| Dimensions (W x D x H) | 600mm W x 610mm D x 850mm H |
| Warranty & Origin | 24 months parts / 24 months labour (as listed by the Australian distributor); made in Italy |
What's Included
1 x plate basket (500 x 500mm), 1 x large mesh basket and 1 x cutlery basket.
Ideal For
Restaurants, cafés, hotels and aged-care kitchens needing one machine for plates and glasses.
Commercial warewashing equipment should be installed by a licensed electrician and plumber. Delivered Australia-wide from Hospitality Connect, Penrith NSW.
Specifications
Specifications
Frequently Asked Questions
Testimonials
Mark Nguyen
"Smooth from start to finish. Hospitality Connect helped us fit out our new kitchen without a hitch. Super reliable"
Leo Santoro
"Fast delivery, solid equipment, and genuine support from day one. Glad we chose a local supplier like Bernice’s team."
Amanda Torres
"Fast delivery, solid equipment, and genuine support from day one. Glad we chose a local supplier like Bernice’s team."
Dylan McCarthy
"Top-notch glassware at a great price — makes all the difference when serving pints. Fast delivery and solid advice from the Bernice too."
Premium Service
Nationwide Shipping
We deliver Australia-wide using trusted carriers. Shipping times and costs vary.
Returns Available
We accept returns on eligible products in unused condition. Terms and return fees apply.
Secure Payment
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Our Process
From the moment you enquire to the moment your equipment arrives, we make the process simple, transparent, and reliable. Take a closer look at how we ensure quality, speed, and service at every stage.
Quality Brands & Products
We only sell trusted, commercial-grade equipment — tested for performance and matched with accurate specifications you can rely on.
Easy Ordering Process
From quote to checkout, our process is simple, clear, and supported by a knowledgeable team ready to assist at every step.
Real Stock, Ready to Go
What you see is what we have. Our website displays live stock levels, so you can order with confidence and avoid delays.
Reliable Delivery, Nationwide
We dispatch daily and work with trusted freight partners to ensure your equipment arrives safely and on time.
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