Benchstar 20L Hot Water Urn WB-20
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Shipping & Delivery Information
Shipping & Delivery Information
Once your order has been processed and payment confirmed, we aim to dispatch your items within 1–3 business days. Please note we do not operate on weekends.
Delivery Schedule:
We deliver Monday to Friday during standard business hours only. Delivery times depend on both your location and the warehouse location of the product.
Estimated Delivery Times (after dispatch):
- Brisbane, Sydney, Melbourne (Metro): 2–5 business days
- Gold Coast, Sunshine Coast, Northern Rivers, Adelaide, Wollongong, Newcastle: 2–7 business days
- Perth, Hobart: 5–10 business days
- Other areas: 5–14 business days
Please be aware that while we work closely with our suppliers and couriers, delivery times are estimates and not guaranteed. Delays may occasionally occur due to warehousing backlogs or courier issues.
Warranty & Returns
Warranty & Returns
The warranty for each product is listed in the product description above.
If it’s not listed or you have any questions, please contact our customer support team.
Before placing your order, please take a moment to review the following:
- Warranty Information
- Returns & Exchanges Policy
These terms outline your rights and responsibilities regarding warranty coverage and product returns.
Detailed Summary
Detailed Summary
The Benchstar WB-20 20L Hot Water Urn is designed for busy commercial kitchens. The unit measures 265 x 320 x 510 mm. It runs on 240V; 2.5kW;15A power outlets required. Highlights include 20 litre hot water urn - WB-20, mirror finish stainless steel body, 265mm Ø (320 including handles) x 510H, strong ability to supply hot water, the temperature limiter shall cut off automatically after the water has boiled and non-drip tap with water level. Warranty cover is 1 year return to base.
Key Features
- 20 litre hot water urn - WB-20
- Mirror finish stainless steel body, 265mm Ø (320 including handles) x 510H
- Strong ability to supply hot water
- Temperature is precisely and intuitively controlled via a rotary dial with clearly marked levels for different temperature settings
- Working Temperature range: +30 to +100°C
- The temperature limiter shall cut off automatically after the water has boiled
- Turn on the power, and the pilot light will glow. After the water has boiled, the green will glow, and the temperature of the water shall be kept
- The stainless steel handle is wrapped in heat-resistant Bakelite to provide insulation and enhance user safety
- Non-drip tap with water level
- Concealed elements for easy cleaning
Specifications
| Model | WB-20 |
|---|---|
| Power | 240V; 2.5kW;15A power outlets required |
| Width | 265 mm |
| Depth | 320 mm |
| Height | 510 mm |
| Net Weight | 3.9 kg |
| Packed Dimensions (W x D x H) | 310 x 310 x 523 mm |
| Warranty | 1 Year Return to Base |
Specifications
Specifications
Frequently Asked Questions
What are the dimensions of the WB-20?
It measures 265 mm wide x 320 mm deep x 510 mm high and weighs 3.9 kg net.
What power supply does the WB-20 need?
The WB-20 is rated at 240V; 2.5kW;15A power outlets required.
What warranty comes with the WB-20?
Benchstar covers the WB-20 with 1 Year Return to Base.
Testimonials
Mark Nguyen
"Smooth from start to finish. Hospitality Connect helped us fit out our new kitchen without a hitch. Super reliable"
Leo Santoro
"Fast delivery, solid equipment, and genuine support from day one. Glad we chose a local supplier like Bernice’s team."
Amanda Torres
"Fast delivery, solid equipment, and genuine support from day one. Glad we chose a local supplier like Bernice’s team."
Dylan McCarthy
"Top-notch glassware at a great price — makes all the difference when serving pints. Fast delivery and solid advice from the Bernice too."
Premium Service
Nationwide Shipping
We deliver Australia-wide using trusted carriers. Shipping times and costs vary.
Returns Available
We accept returns on eligible products in unused condition. Terms and return fees apply.
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Our Process
From the moment you enquire to the moment your equipment arrives, we make the process simple, transparent, and reliable. Take a closer look at how we ensure quality, speed, and service at every stage.
Quality Brands & Products
We only sell trusted, commercial-grade equipment — tested for performance and matched with accurate specifications you can rely on.
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We dispatch daily and work with trusted freight partners to ensure your equipment arrives safely and on time.
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