At Hospitality Connect, we’re not your typical retail store — and here’s why:
1.
Wholesale Pricing — Always
We sell all our equipment and smallwares at genuine wholesale prices — so you get the best value without the middleman markup.
2.
Direct Shipping and Special Orders
Because we work directly with leading suppliers, not everything listed online is kept in our showroom.
We either ship directly from the supplier or order stock in for you to keep costs low and access the widest range of products.
- Equipment deliveries in metro areas usually arrive within 2–3 business days.
- Smallware orders generally arrive within 3–5 business days.
We work hard to keep our website updated with stock availability, but sometimes suppliers don’t provide real-time updates. If in doubt, just reach out — we’re always happy to confirm stock for you.
3.
Commercial and Domestic Kitchens (Excludes Domestic Appliances)
We supply everything you need for a professional kitchen — whether you’re setting up a café, restaurant, catering business, or even a high-end home kitchen.
(Please note: we don’t sell standard domestic appliances like home fridges or washing machines.)
4.
Local, Australian-Owned Business
You’re not dealing with an overseas call centre or a faceless online shop.
Our showroom is based in Penrith, NSW, and is open to the public five days a week.
We also open on weekends by appointment — because we understand how busy hospitality life can be.
5.
Personal Service — No Robots Here
The person who answers your call might also be the one who:
- Packs your order
- Organises your delivery
- Comes to your site for installation
We believe in solving problems — not pushing boxes.
Our team takes the time to understand your kitchen, your needs, and your budget to recommend the right equipment — not just whatever’s on special.
6.
Manufacturer-Backed Warranty
All our products come with full manufacturer warranties.
We strictly follow each manufacturer’s service process to make sure any issues are resolved properly — and quickly.
Most equipment warranties include on-site assessment, meaning you won’t have to lug heavy machines back to a store.
7.
We Understand How Tough Start-Ups Can Be
Starting or expanding a kitchen isn’t easy — and we get it.
That’s why we focus on making your equipment choices simple, stress-free, and cost-effective — so you can focus on growing your business.
Ready to Build Your Kitchen the Right Way?
Visit our Penrith showroom, give us a call, or send us an email — and experience the Hospitality Connect difference for yourself.
