Convotherm 20 Tray Electric Combi-Steamer Oven - Direct Steam C4DESD20.10.
Convotherm 20 Tray Electric Combi-Steamer Oven - Direct Steam C4DESD20.10.
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Shipping & Delivery Information
Shipping & Delivery Information
Once your order has been processed and payment confirmed, we aim to dispatch your items within 1–3 business days. Please note we do not operate on weekends.
Delivery Schedule:
We deliver Monday to Friday during standard business hours only. Delivery times depend on both your location and the warehouse location of the product.
Estimated Delivery Times (after dispatch):
- Brisbane, Sydney, Melbourne (Metro): 2–5 business days
- Gold Coast, Sunshine Coast, Northern Rivers, Adelaide, Wollongong, Newcastle: 2–7 business days
- Perth, Hobart: 5–10 business days
- Other areas: 5–14 business days
Please be aware that while we work closely with our suppliers and couriers, delivery times are estimates and not guaranteed. Delays may occasionally occur due to warehousing backlogs or courier issues.
Warranty & Returns
Warranty & Returns
The warranty for each product is listed in the product description above.
If it’s not listed or you have any questions, please contact our customer support team.
Before placing your order, please take a moment to review the following:
- Warranty Information
- Returns & Exchanges Policy
These terms outline your rights and responsibilities regarding warranty coverage and product returns.
Detailed Summary
Detailed Summary
Capacity:
11 x 11 GN tray capacity.
Shelf Distance:
68mm shelf distance.
Control Panel:
easyTouch 10” TFT HiRes glass touch display (capacitive).
Steam Generation:
Steam generated by injecting water into the oven chamber.
Cooking Methods (ACS+):
Natural Smart Climate (ACS+) cooking methods include Steam, Combi-steam, and Convection.
Steam mode: 30-130°C with guaranteed steam saturation.
Combi-steam mode: 30-250°C with automatic humidity adjustment.
Convection mode: 30-250°C with optimized heat transfer.
Function Management:
Climate Management: Crisp&Tasty, BakePro, HumidityPro, controllable fan.
Quality Management: Airflow Management, BakePro, Multi-point core temperature probe, preheat and cool down function.
Production Management:
Press&Go automatic cooking with up to 399 cooking profiles.
Integrated cookbook with 7 different categories.
TrayTimer, TrayView.
HACCP data storage.
ecoCooking for energy-save function.
Delta-T cooking.
Cook&Hold.
Regenerate+.
Cleaning Management:
ConvoClean+: Fully automated cleaning system with eco, regular, and express modes.
Optional single-dose dispensing.
Integrated recoil hand shower.
HygieniCare.
Connectivity:
WiFi and Ethernet interface (LAN).
USB port integrated into the control panel.
Oven Cavity Lighting:
LED lighting in the oven cavity.
Door Design:
Triple glass right-hinged appliance door.
Door handle with safety latch and sure-shut function.
Disappearing door.
Optional Extras:
ConvoSmoke: Built-in food-smoking function (Hot Smoke).
Steam and vapor removal (built-in condensation hood).
Sous-vide sensor or core temperature sensor with an external socket.
This electric direct steam combi oven system offers advanced features for precise cooking control, diverse cooking methods, and efficient cleaning, making it suitable for professional kitchens with a range of cooking requirements.
Specifications
Specifications
Our Process
From the moment you enquire to the moment your equipment arrives, we make the process simple, transparent, and reliable. Take a closer look at how we ensure quality, speed, and service at every stage.

Quality Brands & Products
We only sell trusted, commercial-grade equipment — tested for performance and matched with accurate specifications you can rely on.

Easy Ordering Process
From quote to checkout, our process is simple, clear, and supported by a knowledgeable team ready to assist at every step.

Real Stock, Ready to Go
What you see is what we have. Our website displays live stock levels, so you can order with confidence and avoid delays.

Reliable Delivery, Nationwide
We dispatch daily and work with trusted freight partners to ensure your equipment arrives safely and on time.
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