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Shipping & Delivery Information
Shipping & Delivery Information
Once your order has been processed and payment confirmed, we aim to dispatch your items within 1–3 business days. Please note we do not operate on weekends.
Delivery Schedule:
We deliver Monday to Friday during standard business hours only. Delivery times depend on both your location and the warehouse location of the product.
Estimated Delivery Times (after dispatch):
- Brisbane, Sydney, Melbourne (Metro): 2–5 business days
- Gold Coast, Sunshine Coast, Northern Rivers, Adelaide, Wollongong, Newcastle: 2–7 business days
- Perth, Hobart: 5–10 business days
- Other areas: 5–14 business days
Please be aware that while we work closely with our suppliers and couriers, delivery times are estimates and not guaranteed. Delays may occasionally occur due to warehousing backlogs or courier issues.
Warranty & Returns
Warranty & Returns
The warranty for each product is listed in the product description above.
If it’s not listed or you have any questions, please contact our customer support team.
Before placing your order, please take a moment to review the following:
- Warranty Information
- Returns & Exchanges Policy
These terms outline your rights and responsibilities regarding warranty coverage and product returns.
Detailed Summary
Detailed Summary
Surface Tops:
Manufactured in 1.5 mm thick AISI-304 stainless steel.
Laser-cut joints, automatic welding, and polishing.
Hidden screws.
Wells:
1.5 mm thick AISI-316L stainless steel wells built into the surface top.
Wells designed to suit different arrangements and measures of baskets.
Water Filling:
The well is filled through the inlet solenoid valve with a two-position switch: average and high-speed filling.
Well Drainage:
Well drainage through a mechanical ball valve resistant to high temperatures with a safety overflow.
Automatic Safety System:
System to stop the current if the water runs out.
Controls:
Controls with a protective support base and a system to prevent water infiltration.
Access:
Access to components from the front.
Adjustable Feet:
Stainless steel feet with adjustable height.
Water Protection:
Machines with IPX5 grade water protection.
Burner:
High-performance stainless-steel burner located outside the well.
The combustion chamber enables heating of the base and sides of the well up to the minimum filling level.
Ignition:
Burner ignition through an electronic spark igniter.
Access tube for manual ignition.
Heating Control:
Heating controlled through a safety valve.
Well Capacity:
Two wells of dimensions GN-11, each with a 40-liter capacity.
Basket Provision:
Comes with six 13-type baskets.
Warranty:
Comes with a 2 Years Parts and Labour + 2 Years Parts only Warranty with Product Registrati
Specifications
Specifications
Our Process
From the moment you enquire to the moment your equipment arrives, we make the process simple, transparent, and reliable. Take a closer look at how we ensure quality, speed, and service at every stage.

Quality Brands & Products
We only sell trusted, commercial-grade equipment — tested for performance and matched with accurate specifications you can rely on.

Easy Ordering Process
From quote to checkout, our process is simple, clear, and supported by a knowledgeable team ready to assist at every step.

Real Stock, Ready to Go
What you see is what we have. Our website displays live stock levels, so you can order with confidence and avoid delays.

Reliable Delivery, Nationwide
We dispatch daily and work with trusted freight partners to ensure your equipment arrives safely and on time.
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