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Shipping & Delivery Information
Shipping & Delivery Information
Once your order has been processed and payment confirmed, we aim to dispatch your items within 1–3 business days. Please note we do not operate on weekends.
Delivery Schedule:
We deliver Monday to Friday during standard business hours only. Delivery times depend on both your location and the warehouse location of the product.
Estimated Delivery Times (after dispatch):
- Brisbane, Sydney, Melbourne (Metro): 2–5 business days
- Gold Coast, Sunshine Coast, Northern Rivers, Adelaide, Wollongong, Newcastle: 2–7 business days
- Perth, Hobart: 5–10 business days
- Other areas: 5–14 business days
Please be aware that while we work closely with our suppliers and couriers, delivery times are estimates and not guaranteed. Delays may occasionally occur due to warehousing backlogs or courier issues.
Warranty & Returns
Warranty & Returns
The warranty for each product is listed in the product description above.
If it’s not listed or you have any questions, please contact our customer support team.
Before placing your order, please take a moment to review the following:
- Warranty Information
- Returns & Exchanges Policy
These terms outline your rights and responsibilities regarding warranty coverage and product returns.
Detailed Summary
Detailed Summary
All main parts made of AISI-304 anti-corrosion stainless steel: tanks, washing and rinsing arms, rinsing jets, doors, basket conveyance system, boiler, and metal tubes.
Upwards-opening double panel door.
Tank tray filters made of AISI-304 stainless steel, easily accessible and removable for cleaning.
Safety filter for pump suction.
Rinsing boiler with heat insulation.
Easy access for installation, electrovalve located on one side.
Electrical panel designed for easy connection of dosers for liquid and solid detergents, rinse aid, limit switches, supplementary emergency stop button.
Washing arms easily removable as a set for cleaning, with a plug on each branch for access to cleaning inside.
Rinse jets easily dismountable and removable.
System of electronic regulation of speeds by means of a frequency shifter.
Configurable electronic temperature control for wash (50 - 65°C) and rinse (70 - 85°C).
Guarantor of rinse at 85°C.
Pressure regulator for flow control.
Emergency stop button incorporated.
Extra anti-entrapment protection system at the entrance.
Open door blocking system.
IPX4 protection system.
System for the detection of blockage of conveyor carriage and automatic reverse function.
High-power washing system with 4 upper and 4 lower washing branches.
3 washing programs: deep, medium, and high capacity.
Double effect rinse.
Energy-saving system: reduces consumption by halting operation of pumps and passing the heating of the rinse to standby mode (70°C).
Auto-timer deactivates the conveyor motor after a pre-set period of inactivity (10 minutes).
Energy-saving system in the wash: the wash does not start until it detects the passage of the basket.
Rinse-saving system: the rinse stops when the basket has left, saving water and energy.
Model prepared for entrance of baskets from the left side.
Model prepared for a cold water connection inlet (Inlet temperature 50ºC).
Equipment Included:
2 base baskets, CT-10
2 baskets for plates CP-1618
1 basket for glasses CV-16105
1 basket for cutlery CT-10 R
Limit switch included.
Warranty:
2 Years Parts and Labour Warranty.
Specifications
Specifications
Testimonials
Mark Nguyen
"Smooth from start to finish. Hospitality Connect helped us fit out our new kitchen without a hitch. Super reliable"
Leo Santoro
"Fast delivery, solid equipment, and genuine support from day one. Glad we chose a local supplier like Bernice’s team."
Amanda Torres
"Fast delivery, solid equipment, and genuine support from day one. Glad we chose a local supplier like Bernice’s team."
Dylan McCarthy
"Top-notch glassware at a great price — makes all the difference when serving pints. Fast delivery and solid advice from the Bernice too."
Premium Service
Nationwide Shipping
We deliver Australia-wide using trusted carriers. Shipping times and costs vary.
Returns Available
We accept returns on eligible products in unused condition. Terms and return fees apply.
Secure Payment
Shop with confidence knowing your payments are secure and your information.
Our Process
From the moment you enquire to the moment your equipment arrives, we make the process simple, transparent, and reliable. Take a closer look at how we ensure quality, speed, and service at every stage.
Quality Brands & Products
We only sell trusted, commercial-grade equipment — tested for performance and matched with accurate specifications you can rely on.
Easy Ordering Process
From quote to checkout, our process is simple, clear, and supported by a knowledgeable team ready to assist at every step.
Real Stock, Ready to Go
What you see is what we have. Our website displays live stock levels, so you can order with confidence and avoid delays.
Reliable Delivery, Nationwide
We dispatch daily and work with trusted freight partners to ensure your equipment arrives safely and on time.
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